My first red flag should’ve been that it was not being shipped from Amazon themselves. Secondly, it was not eligible from Amazon Prime. But I wanted to make use of my gift certificate and proceed with the order. They shipped the card on 7/26/08 and on 7/30/08 I opened the package to find a SATA II controller with 2 internal ports and 2 external ports. This is the WRONG card and the box was clearly marked with a sticker that said 2 external and 2 internal. ARGH! I contact them via email 3 times! Finally I contact Amazon customer support which promptly kicked Eforcity into responding. On 8/1/08, they finally send me a return shipping label, and I return the card on 8/2/08.
Today, I finally received my replacement only 16 days after I got the first shipment. And what did these morons do? send me the same freaking card. The box again stated 2 external and 2 internal ports, but the shrinkwrap had a sticker on it stating it was the 4 internal port version. I open it to verify, nope it’s still the 2 external and 2 internal. ARGH! I mean is it really that hard to fulfull a damn order correctly? Especially when someone returns an item? I’m now trying to get it returned for a full refund. Wish me luck with that.
What have I learned from this? A few things:
- don’t buy stuff from Amazon unless it comes directly from them
- avoid Eforcity.com at all costs
- when it comes to computer parts stick with Newegg.com
Today, I went with old faithful, Newegg.com.